Starting August 17, 2026, Atlassian will collect metadata and in-app data from Jira and Confluence to train AI models, with 300,000 customers affected differently by subscription tier—Free, Standard, and Premium customers cannot opt out of metadata collection while Enterprise users can opt out entirely. This creates a tiered privacy system where lower-paying customers have no choice while Enterprise customers retain full control, raising concerns about data practices for cost-conscious teams. Data retained for up to 7 years means information collected in 2026 will train AI models until 2033, even if accounts are deleted.