Waymo told cycling campaigners that its London driverless taxis regularly entering and blocking cycle lanes is 'normal practice' because customers request dropoffs in those lanes — and the company views expecting them to respect the Highway Code as 'too high a bar.' This is a real exchange documented by road.cc and reveals Waymo prioritizes customer convenience over compliance with UK traffic law designed to protect cyclists. The story gained traction because it highlights a fundamental tension: autonomous vehicle operators treating law-breaking as acceptable when users demand it, a standard no other industry would be permitted.